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Delivery & pickup
Everything leaves Mikocheni. Delivery inside Dar es Salaam is a flat fee; upcountry goes by bus parcel and you pay the bus fare when it arrives. Pickup is free.
| Where | How | Time | Cost |
|---|---|---|---|
| Mikocheni pickup | Collect in person | Same day | Free |
| Dar es Salaam | Bodaboda courier | 1–2 days | TZS 5,000 |
| Arusha, Mwanza, Dodoma | Bus parcel | 2–3 days | TZS 8,000 + bus fare |
| Elsewhere in Tanzania | Bus parcel | 3–5 days | TZS 10,000 + bus fare |
Pickup in Mikocheni
Regent Street, Mikocheni B, Dar es Salaam. Mon–Sat, 10:00–18:00. Choose pickup at checkout and we send the gate number and a map pin on WhatsApp once payment lands. Message before you set off so the piece is out and pressed.
How to pay
Place the order first. Then message or call us with your order number — we check the piece is still on the rail, and send you the payment details in that conversation.
- Place your order on the site — nothing is charged.
- Message or call us with your order number.
- We confirm the piece and send the payment details.
- You pay by mobile money, and we confirm it landed.
Please do not send any money before we confirm — it is what stops you paying for a piece someone else has already taken.
Returns
Unworn, tags on, within seven days. Message us first so we know it is coming. Return transport is yours; if the piece was wrong or faulty, it is ours and we cover the courier both ways.
Holding your order
When you place an order the piece comes off sale straight away and is held for 24 hours while we confirm and you pay. If we hear nothing it goes back up — message us if you need longer and we will hold it.